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Standards

Sometimes I wonder what the world would be if there were no benchmarks. No expectations from a person, product, or service.

You treated each person afresh each time you met them, you tried out every product each time you tested every service as if you had no idea of what to expect.

Standards. The world lives by them. They help you set your expectations, decide in favour of or against a product or service, or grade them as per your choice.

In pure terms standards are neither poor nor good. They are what they stand for, what is expected of them, and what they deliver.

In the minds of people, these standards get classified in buckets as per their choices and preferences.

A foodie may be more concerned about the standard of food than the service at the eatery and therefore rates it high compared to someone who values the service equally or higher and therefore may disapprove of the standards of the eatery.

Standards in simple terms also mean consistency. It means the predictability of a product, service, or behaviour.

A lot has been talked about excellence. Excellence is not being outstanding. It is just beginning by having a consistency in your deliverables, and gradually raising them to a point of consistency.

And then excellence becomes a standard.

Posted in: Branding, Entrepreneur, Excellence, Motivational, Personal Development, Work Culture

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Teaming Up

People are seeking to learn all the time. They read books, listen to thought leaders, get coached, and of course learn from experience. Those with a keen eye find that every observation and interaction offers an opportunity for learning to a fertile mind which is ready to absorb the knowledge overflowing in life.

Every interaction is a learning experience and any group activity offers a rich cluster of lessons.

Any group activity needs purpose, planning and execution. And all these within a framework of teamwork which can make the difference between winning and losing.

Purpose: It almost seems absurd that you can have a team engaged without a purpose. However we have seen two key areas of deficiency. One is clarity of purpose and the other is lack of communication. You may come across groups which are feverishly committed to be together but have little idea why they have come together. They fail to achieve anything significant other than being a social interaction platform. Some groups start with a well-defined purpose but the lack of proper communication or the continued communication of purpose gradually erases the primary reason of their association.

Leadership: Whether the group is made of two or two hundred, leadership or the lack of it makes its presence or absence felt. Good leaders will be communicative, assertive, encouraging, inspiring, guiding, selfless, and lead from the front. Weak leaders will be poor in communication, unsure, wavering, self-centred, and play favourites. Leadership has something unique about it. The leader may be visible or invisible, but leadership is always omnipresent in any group.

Execution: The success of any venture or group’s purpose is measured by its execution. It is the team the members, the way they perform individually and in tandem, and the team spirit is what determines the outcome. Good leaders and passionate team members still follow the proverbial rule of a rotten apple and keep the team free of one. Purpose and Leadership ensures the team is on track and meets its goals.

Teams are a collection of individuals and individuals performing well collectively make a great team which achieve great results. So it boils down to individuals: how they see their role and how they contribute.

Some want to do it, from some you have to get it done. Some want to do it well, while some need others to get out the best from them. Some want to win, and some want to participate. Some look at what they have to do, while some see what the team needs to do collectively to win.

Great team performances are a result of a combination of the three key factors and the team players who make the final difference. Team members committed to give their best do not wait to be summoned or reminded of what they are expected to do. They in fact are constantly looking at how they can improve their contribution towards the team cause. And it is this approach and attitude from each of them that makes the team unbeatable.

So ask yourself the key question: Do you voluntarily give your best or has it to be extracted out of you?

Posted in: Motivational, Team Work, Work Culture

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